Requirements for language supporters
First, it is necessary to have a good understanding of either English or German language.
For most of the appointments one has to speak German since it is the official language.
When for example the doctor or the social worker are fluent in English, an English-speaking language supporter can be deployed.
In addition, knowledge of another language (see wanted languages) is required.
How good the knowledge of the language has to be depends on the field of the language support.
We take the European frame of reference (GER) according to which languages are classified from level A1 to C2 as a rough point of orientation. (https://www.examenglish.com/CEFR/cefr.php)
While a level of at least B1 is required for visits to the doctor and the authorities, for a language support during leisure activities such as an cooking event level A1-A2 can be enough.
Furthermore, a language supporter should preferably have an interest in standing up for refugees with his time, energy and personal resources. A language supporter should also have a sensitivity to the issues of racism and discrimination, as well as the willingness to further educate oneself and deal with relevant topics.